01202 554891 / 0800 0857857 office@swaahb.co.uk

Problem at work?

Every UNISON member has the right:

  • to seek help on matters relating to their employment
  • to be treated with respect and integrity
  • to be helped by a UNISON representative
  • to understand that no action or representation will be made on the member’s behalf without that member’s agreement
  • to expect confidentiality unless otherwise agreed.

In the workplace, every UNISON member has the right:

  • to seek advice about workplace problems, and representation as appropriate
  • to receive help from UNISON to ensure their employer gives them a fair hearing.

In order to qualify for legal help you need to:

  • Have been a UNISON member at least 4 weeks before realising you need legal help
  • Be up-to-date with your membership subscriptions.


If you need help and advice about a problem please get in touch with us.

The UNISON SWAAHB branch office operates during office hours. Email c.worthington@swast.nhs.uk with as much detail as possible and Charlotte will allocate your case to a suitable member of the team.

UNISONdirect is the union’s contact centre for members, stewards, potential members and the general public. UNISONdirect can process straightforward queries on a range of issues including joining the union, information about UNISON, change of address or other detail, advice on personal injury, illness or accident. The helpline is open Monday-Friday 6am-midnight, Saturday 10am-4pm. Calls to 0800 0857 857 are free from landlines and mobile phones.

Alternatively you can fill in an online contact form:
UNISON SWAAHB: www.swaahb.co.uk/problem-at-work/
UNISONdirect: www.unison.org.uk/about/contact/

For criminal law assistance (where you are facing work-related criminal charges) in an emergency outside of UNISONdirect hours, call the UNISON 24-hour criminal helpline free on 0800 587 7530.